We have a 30-day return policy, which means you have 30 days
after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.

To start a return, you can contact us at gary@luvdbaby.com

Please note that
returns will need to be sent to the following addresses: 

UK Returns:

LUVDBABY (Gary Murray)

TUDOR SUITE

7 MAIN STREET

MIDDLETOWN

CO. ARMAGH

BT60 4JF

UNITED KINGDOM

 

EU Returns:

LUVDBABY C/O JP BOND & COMPANY LTD 

UNIT 1 NEWGROVE INDUSTRIAL ESTATE 

BALLINODE ROAD 

MONAGHAN 

CO. MONAGHAN 

H18 K523

IRELAND 

 

If your return is accepted, we’ll send you a return shipping label, as well as
instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.



You can always contact us for any return question at gary@luvdbaby.com

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right.

 

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food,
flowers, or plants), custom products (such as special orders or personalized
items), and personal care goods (such as beauty products). We also do not
accept returns for hazardous materials, flammable liquids, or gases. Please get
in touch if you have questions or concerns about your specific item.



Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have,
and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the
European Union, you have the right to cancel or return your order within 14
days, for any reason and without a justification. As above, your item must be
in the same condition that you received it, unworn or unused, with tags, and in
its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you
know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 10 business days. Please
remember it can take some time for your bank or credit card company to process
and post the refund too.

If more than 15 business days have passed since we’ve approved your return,
please contact us at john@barkswell.co.uk.

Please return unused items for a full refund. We will refund
you the cost of return shipping